Telefon 4.0 - Customer-oriented Communication on the Phone
18:00 UTC
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Registration for this event is handled by IHK - izby przemysłowo-handlowe (DE). ihk.de
Paid · from €330
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About Event
The Telefon 4.0 training will take place in Schopfheim on March 15, 2027. It is aimed at individuals for whom the phone is a key tool, such as receptionists and customer service staff. Participants will learn how to conduct effective telephone conversations and the techniques to maintain professionalism and courtesy. The program includes learning how to optimize the first impression during phone contacts with customers and improving skills for customer and outcome-oriented conversations.
IHK Hochrhein-Bodensee, Schopfheim
Germany