Signing in
You sign in with your phone number and a one-time SMS code, the same way on the website and in the app. You do not need to remember any password.
How it works
Every time you sign in on a new device or after signing out, we send a text message with a 6-digit code. The code is valid for 30 minutes. Once signed in, you stay signed in until you sign out yourself.
If you enter a number that has no account, we take you to sign-up with the number already filled in.
Signing in step by step
On mybzz.com
- Click “Log in” in the top right corner. You will see the “Welcome back” screen.
- Choose your country and enter your phone number.
- If you see the Cloudflare verification box, wait until it ticks itself or click it.
- Click “Continue”, enter the 6-digit code from the text message and click “Verify”.
In the app (Android and iPhone)
- On the start screen tap “Already have an account? Sign in”. You will see the “Welcome back” screen.
- Choose your country, enter your number and tap “Continue”.
- Enter the 6 digits from the text message on the “Let's confirm it's you” screen.
Signing in with email and password (old accounts)
Older accounts that were once created with email can still sign in with email and password. On the website it is the “Email” tab on the sign-in screen, in the app the “Login with email” link. This option goes away on 1 December 2026.
Signing out
On mybzz.com
- Click your photo in the top right corner and choose “Log out”.
In the app (Android and iPhone)
- Open Settings, scroll all the way down and tap “Sign Out”, then confirm with “Yes”.
Good to know
- You can be signed in on the website, in the app and on several devices at the same time. More: “Signing in on a new phone and several devices”.
- Signing out only works on the device where you click it.
- If your account has been blocked, you will see the message “Your account has been blocked.” - message us in that case.
Frequently asked questions
I forgot my password. What do I do?
You do not need a password - you sign in with an SMS code. If you have an old account without a number, the email sign-in screen in the app has “Forgot password?”, but add a phone number before 1 December 2026.
I no longer have access to the number my account is on.
On the sign-in screen choose “Can't access this number?”. We describe it in the article “Changing your phone number”.
Do I have to sign in every day?
No. Once signed in, you stay signed in until you sign out yourself.
Something not working?
The SMS code does not arrive.
See the article “SMS code not arriving or not working”.
After signing in I am sent back to completing my profile.
Your profile does not have “About me” or a photo yet. Complete the missing step and you can continue.