How to buy VIP
On mybzz.com you buy VIP by card via Stripe (monthly or yearly), and in the app via the App Store or Google Play. On the website the current price is $29/month or $249/year.
How it works
VIP is a subscription that renews automatically until you cancel it. On the website payment is handled by Stripe, and in the app - by the store you got the app from (App Store on iPhone, Google Play on Android). VIP turns on right after the payment is confirmed and works across your whole account: on the website and in the app.
An account can have only one active VIP at a time. If you already have VIP (including free VIP from points or an invitation), you cannot buy a second one on the website - you will see the message “You already have an active VIP plan”. You can buy it when the current one expires.
On mybzz.com
On the website: buying VIP
- Click your photo in the top bar and choose “Upgrade to VIP”. The same window opens when you click a VIP-only feature (e.g. a message to someone outside your contacts) or in “Settings” → “VIP and subscription” → “Upgrade to VIP”.
- Choose a plan: “Monthly” or “Yearly” (the yearly plan is marked “Best value” and shows how much you save).
- Tick the consent: “I want the service to start right away, before the 14-day withdrawal period ends…”. Without it you cannot go on to payment.
- Click “Unlock VIP” - we take you to the secure Stripe payment page.
- Enter your card details, billing address and full name (needed for the invoice). If you are buying as a company, in the same window tick purchasing as a business and enter your tax ID.
- Pay. When you come back to Mybzz, VIP is already active, and the invoice will arrive by email.
In the app (Android and iPhone)
In the app: buying VIP
- Tap your photo in the top left corner of the home screen (or swipe from the left edge) - the menu opens.
- At the bottom of the menu there is a VIP card - tap “Unlock”. The purchase screen also opens when you use a VIP-only feature.
- In the “CHOOSE YOUR PLAN” section choose a plan. We get the plans and prices from the store.
- Tap “Continue” and confirm the purchase in the App Store or Google Play window.
- After the purchase the VIP card in the menu shows “Active”.
New phone: “Restore purchases”
If you bought VIP in the app and are changing your phone (or reinstalling the app), open the VIP purchase screen and tap “Restore purchases” below the “Continue” button. Sign in to the store with the same Apple or Google account you bought the subscription with.
Good to know
- On the website you pay in złoty on the Polish version of the website, and in dollars on the other versions.
- In the app prices, currency and renewal terms come from the store - they may differ from the prices on the website.
- You cancel a website subscription in the Mybzz settings, and an app subscription - in the store settings. See “Cancelling and managing VIP”.
- We only issue invoices for purchases on the website. For purchases in the app the document is issued by Apple or Google.
Frequently asked questions
I paid, but I still do not have VIP. What do I do?
VIP usually turns on within a few seconds. Refresh the page or restart the app. If it is still missing after a few minutes, message us in the chat with the payment date.
I have free VIP from points. Can I buy paid VIP on top?
On the website only once the free VIP expires - one account can have one active VIP at a time.
Can I pay with BLIK or a bank transfer?
On the website you pay with the methods shown in the Stripe window. In the app - with the methods saved in your Apple or Google account.
Is there a trial period?
We do not offer a trial period right now. You can, however, get free VIP for points or from a friend's invitation.
Something not working?
The “Unlock VIP” button is greyed out.
Tick the consent box for the service to start right away - without it the payment will not start.
“Restore purchases” shows “No purchases to restore”.
Check that you are signed in to the store with the same Apple or Google account you bought VIP with. If VIP was bought on the website, there is nothing to restore - it works once you sign in to Mybzz.
In the app I see “Payment was declined or the card has expired”.
The store declined the payment. Update your payment method in your Apple or Google account settings and try again.