VIP on the website and in the app
VIP is tied to your account, not to a device. Bought on the website, it works in the app, and bought in the app - on the website. Only payments, invoices and the way you cancel differ.
How it works
Mybzz is one account on the website and in the app. When VIP is active, you have all its features wherever you sign in - on a computer, Android and iPhone. You do not need to buy VIP twice.
The difference is who handles the payment. On the website you pay via Stripe and manage the whole subscription in the Mybzz settings. In the app you pay via the App Store or Google Play, so the subscription belongs to your store account and you manage it there.
Comparison
- Price: on the website $29/month or $249/year; in the app the price and currency are shown by the store.
- Plans: on the website monthly or yearly; in the app the plans shown on the purchase screen.
- Cancelling: website - “Settings” → “VIP and subscription” → “Cancel subscription”; app - only in the App Store or Google Play settings.
- Invoices: website - a VAT invoice by email and to download in settings; app - the document is issued by Apple or Google.
- Refunds: website - message us; app - the request is handled by Apple or Google.
- New phone: website - you do nothing; app - “Restore purchases” on the VIP purchase screen.
Where to check your VIP
On mybzz.com
- Click your photo in the top bar → “Settings” → “VIP and subscription”.
- You will see “VIP subscription” with a date (“Active until …” or “Renews on …”).
- If your VIP comes from the app or from the Mybzz team, you will see a note that you manage it where it was bought.
In the app (Android and iPhone)
- Tap your photo in the top left corner of the home screen (or swipe from the left edge) - the menu opens.
- On the VIP card at the bottom of the menu you will see “Active”.
- You will find the VIP end date in “Points”: “You have VIP until …”.
Good to know
- One account can have only one active VIP. You cannot buy VIP on the website while you have active VIP from the app, and the other way round.
- Deleting your Mybzz account or uninstalling the app does not cancel a store subscription - cancel it in the store.
- Cancel a website subscription in the Mybzz settings before you delete your account.
Frequently asked questions
I bought VIP in the app on my iPhone. Does it work on Android?
Yes, after signing in to the same Mybzz account. You still manage the subscription in the App Store.
Why is the price in the app different from the website?
Prices in the app are set and shown by the store (with its taxes and currency), while on the website you pay directly via Stripe.
I bought VIP on the website. Where do I cancel it in the app?
The app has no such option. You cancel it on the website: “Settings” → “VIP and subscription” → “Cancel subscription”.