Editing and cancelling an event

You can change the event details at any time before it ends, and guests will get an email about the change. Cancelling notifies everyone signed up and cannot be undone.

Who can edit

The event creator and co-organisers with the Admin or Manager role can edit. The Scanner role is only for scanning tickets. A finished event can no longer be edited - you will see “Cannot edit ended event”.

Editing step by step

On mybzz.com

  1. Open the event and click “Manage Event”.
  2. Go to the “Settings” tab and click “Edit Event” (or “Edit Event” in the management header).
  3. Change what you need: name, date, place, descriptions, photo, spot limit, options.
  4. Click “Update event”.

In the app (Android and iPhone)

  1. Open your event and go to managing it.
  2. Choose to edit the event, make your changes and save.

When you change the name, date, place, descriptions, instructions or link, everyone with a confirmed spot gets an email “Event update”. Increasing the spot limit lets people in from the waiting list straight away.

Cancelling an event

The creator and a co-organiser with the Admin role can cancel an event. What happens next depends on whether anyone is signed up:

  • No one with a confirmed spot - the event is simply deleted.
  • Guests are signed up - the event gets the status “Event Cancelled”, disappears from lists, and people with a confirmed spot get an email and a push notification. Nobody can sign up any more.

On the website: cancelling

  1. Open the event and click “Manage Event”.
  2. Go to the “Settings” tab and click “Cancel Event”.
  3. Confirm with the “Yes, Cancel Event” button.

In the app: cancelling

  1. Open your event, go to management and settings.
  2. Choose to cancel the event and confirm.
Note: Cancelling cannot be undone. If you are only changing the date or place, edit the event instead of cancelling it. Guests will be told about the change and keep their tickets.

Good to know

  • People waiting for approval and on the waiting list do not get a notification about the cancellation - before you cancel, you can send them a BZZ message.
  • After the event ends, “Settings” has “Add similar” instead of editing - a copy with a new date, without attendees.

Frequently asked questions

How do I delete an event?

Use “Cancel Event”. If nobody has a confirmed spot, the event will be deleted. If there are guests, it will be cancelled and the guests will be notified.

Will guests find out about a change of time?

Yes. People with a confirmed spot will get an email about the event update.

I got the date wrong and the event has already “ended”.

You cannot edit a finished event. Create a new one with “Add similar” in the “Settings” tab.

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Something missing? This documentation describes how Mybzz works today. If something doesn't match what you see, message us in the chat (bottom right corner of the website, or in the app: Settings → Contact Us) - we'll fix the guide or the app.