Managing an event
The “Manage Event” panel is the organiser's hub: numbers, the guest list, co-organisers, messages to attendees, reminders and a feedback request email.
How it works
You open the panel from the event page with the “Manage Event” button, or from the list on mybzz.com/my-events with the “Manage” button. It has the tabs: “Overview”, “Guests”, “Send a BZZ”, “Analytics” (coming soon) and “Settings”. The same features are in the app, in event management.
- “Overview” - page views, registrations, pending guests, the waiting list and the event hosts.
- “Guests” - everyone signed up, with filters: “All”, “Checked in”, “Going”, “Waiting for approval”, “Waitlist”, “Rejected”, plus search.
- “Send a BZZ” - messages to guests, reminders and the feedback request email.
- “Settings” - editing, “Add similar” and cancelling the event.
Co-organisers and roles
You choose a co-organiser from your contacts (people you have a connection with). They are added by the creator or a co-organiser with the Admin role. There is no limit on co-organisers.
- Admin - “Full access to manage the event”: editing, messages, adding organisers, cancelling.
- Manager - “Can manage guests and content”: editing, BZZ messages, feedback request email, scanning.
- Scanner - “Can only scan tickets at entry”. Does not see the “Settings” tab.
On the website: adding a co-organiser
- In “Manage Event” → “Overview” find “Event Hosts”.
- Click “Add”, search for a person from your contacts and choose a role.
- You change the role or remove the person next to their name in the list of organisers.
In the app: adding a co-organiser
- In event management open the list of organisers.
- Add a person from your contacts and choose their role.
BZZ message to attendees
On mybzz.com
- In “Manage Event” open the “Send a BZZ” tab.
- Write the content in the message field (up to 5000 characters), optionally add a subject.
- Choose “Recipients”: “Going”, “Pending” and/or “Waitlist”.
- Click “Send”, or “Schedule” and set the sending date and time.
Guests get the message by email and push notification. The creator and co-organisers with the Admin or Manager role can send.
Event reminders
Reminders are on by default. Mybzz sends people with a confirmed spot push notifications: the day before the event, 30 minutes before the start and at the moment it begins. You can turn them off in the “Send a BZZ” tab → “System Messages” → “Event Reminders” → “Manage” (the “Send automatic reminders” switch).
Feedback request email
On mybzz.com
- In the “Send a BZZ” tab → “System Messages” click “Manage” next to “Post-event Feedback”.
- Choose when to send: “Immediately after the event ends” or a specific day and time.
- Enter a subject and content, click “Send preview” to see the email in your own inbox.
- Click “Schedule a feedback request email”. You can update a scheduled email later.
The email goes to people with a confirmed spot. It is a good place for a thank-you, materials after the event and an invitation to the next edition.
Good to know
- For every sign-up, approval request and waiting list sign-up you get a notification, and when someone drops out - an email.
- “Share Event” in “Overview” copies the link to the event.
- The “Analytics” tab is in preparation.
Frequently asked questions
Does a co-organiser get a notification that I added them?
We do not send a separate notification - let your co-organiser know in the chat.
Can I send a message only to people on the waiting list?
Yes. In “Recipients” tick only “Waitlist”.
Where will I see the ratings from the feedback request email?
For now Mybzz does not collect or show ratings from this email. If you want to collect feedback, add a link to your own survey in the content.
Something not working?
I do not see the “Settings” tab.
You have the Scanner role - this role is only for scanning tickets. Ask the event creator to change your role.
I cannot approve a guest.
Only the event creator can approve guests.